EXISTING RETIREE MEMBER SUPPORT

Existing Members, Need Help?

Call 1-800-236-4782

Customer Service Center is open
Monday – Friday from 8:30 – 6 p.m. EST.

Existing members with Express Scripts,
Click here to go to Express Scripts RX Resource Center
  • NOTE: First-time users must follow the online instructions to register before their first login. If you need any help using this tool, please get in touch with the Benistar retiree customer service department at 1-800-236-4782.

The Benistar Retiree Rx Benefit Resource Center provides you with one location where there is easy access to several tools to assist you in the management of your prescription drug benefit with Express Scripts. Some services provided on Express Scripts include:

  • Refill and view your prescription drug order status.
  • Express Scripts will contact your physician for a new prescription
  • View claims, balances, and prescription drug history
  • Locate a pharmacy
  • Compare retail pharmacy versus home delivery pricing
  • View generic equivalents.
  • Access your Explanation of Benefits
  • Access general benefit details
  • View content with screen readers for sight-impaired members
  • Availability to view content in Spanish
  • See how close to entering the coverage gap or catastrophic state